How to Report Problems to ToonTalk Support

The best way to report a problem is to send email to support@toontalk.com.

Please indicate the following:

  1. Your name and email address.
  2. Describe the problem as best as you can.
  3. Which version of ToonTalk you running. Clicking on the 'About' button after starting ToonTalk displays this.
  4. If dxinfo.exe or dxdiag.exe exists on your computer then run it and include a copy of the information presented. Alternatively, describe your computer and the version of the operating system as best you can. E.g. Pentium 4 running Windows XP Home Edition.
  5. If possible, describe how to recreate the problem. When appropriate save problematic ToonTalk objects and attach them in your email.

Thank you.

You may wish to visit the technical support or frequently asked questions pages first.

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